Warranty InfoUpdated a month ago

For all devices, we offer a 1-year limited warranty from the date of your original purchase on paid orders. If your device does not work properly due to a manufacturer's defect, we will replace the wand free of charge within that 1-year timeframe.  The devices covered by this Warranty are (1) Solawave 4-in-1 Radiant Renewal Skincare Wand, (2) Solawave 4-in-1 Skincare Wand (2020 Model), (3) Solawave Bye Acne: 3-Minute Pimple Spot Treatment, (4) Solawave Wrinkle & Acne Clearing Light Therapy Mask, (5) Solawave Neck & Chest Rejuvenating Mask, (6) Solawave Wrinkle Retreat Light Therapy Face Mask, (7) Solawave 2-in-1 Skincare Mini, (8) Solawave Radiant Renewal Eye Recovery Pro, and (9) Brilliant Facial Sonic Cleansing Brush.  Warranty replacements are processed after returned items are received.  For more information about how to initiate a return, please see our Return Policy.

This warranty does not cover devices damaged by:

• Accident, misuse, abuse, or alteration.
• Theft or loss.
• Use with unauthorized accessories or use other than as instructed.
• Connecting to incorrect current and voltage.
• Service or repair by unauthorized persons.

This warranty extends only to the original retail purchase, original retail purchase date, with original proof of purchase (such as retail store receipt or Solawave order number) and only when purchased from an authorized retailer or reseller. Warranty replacements are processed after returned defective items are received.

This warranty only extends if the device is used in conjunction with authorized device accessories (such as charging cable). The Solawave warranty does not extend to Solawave Skincare products, which are solely subject to the Solawave Return Policy.

Solawave will not be responsible for any incidental, special or consequential damages resulting from the use of this device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.

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