FAQs for the Wrinkle Retreat Light Therapy Face MaskUpdated a month ago

What is Near-Infrared Light? 
Near-Infrared Light is a type of light that's not visible to the naked eye, while still being part of the light spectrum.  The Near-Infrared Light used in our Wrinkle Retreat Light Therapy Face Mask has a wavelength of 830nm. 

Is Near-Infrared Light safe?
When used as directed, Near-Infrared Light is considered safe for use in your skincare routine. As always, we recommend reading the complete instruction manual before use.

What are the benefits of Near-Infrared Light?
When combined with the Red Light Therapy in our Mask, the duo can help reduce fine lines and wrinkles, increase collagen and skin firmness, and even skin tone and texture for rejuvenated, radiant skin.

How is Near-Infrared Light different from Red Light?
Near-Infrared and Red Light have slight differences in their wavelengths at 830nm and 630nm, respectively. Red Light is visible, while Near-Infrared Light is not. Both are considered safe when used as directed and work together to reduce fine lines and wrinkles and enhance radiance for youthful, vibrant-looking skin. 

Which areas can I use it on? 
The Solawave Wrinkle Retreat Light Therapy Face Mask is intended for cosmetic use on the face, on healthy, normal skin. If you have any questions or concerns, please consult your physician before using the Mask.

How often should I use the Mask? 
We recommend starting with the patch test described in the instruction manual. After this test, we recommend using the Wrinkle Retreat Light Therapy Face Mask at least three days per week for a minimum of four weeks. After that, you can continue using it as desired.

Always be mindful of how your skin reacts to beauty devices, and decrease or stop usage if redness or irritation occurs. 

Results are gradual and cumulative, so we suggest taking photos along your journey to easily track your progress and improvement!

When will I see results? 
Users may start seeing results within the first four weeks, with a consistent routine of at least three days per week for a minimum of ten minutes per treatment. 

Changes can seem less noticeable on a daily basis, so we highly recommend taking before and after photos for comparison. We love to see your results! Tag us on Instagram @solawave. 

Note: Individual results may vary. 

Can everyone use the Wrinkle Retreat Light Therapy Face Mask? 
The Mask is not recommended for those who are under the age of 22, are subject to seizures or photosensitivity, have skin cancer, or have a known allergy to silicone or plastics. Do not use the Mask if you are pregnant, planning to become pregnant, or breastfeeding. It has not been tested on pregnant or breast-feeding women, and therefore the risk to the fetus, neonate, or pregnant women is unknown. Do not use the Mask if you have Fitzpatrick Skin Type V or VI.

Please review the Contraindications and Warnings section of the Instruction Manual for more information. If you have any medical concerns, medical illness, medical conditions such as epilepsy, or recent surgery on the face, please consult your physician before using this Mask.

Does the Wrinkle Retreat Light Therapy Face Mask give off heat? 
Yes, it produces a low level of warmth.

Can I use the Wand and the Mask in the same session?
We recommend just one Light Therapy facial session per day. 

How do I turn on/off the Wrinkle Retreat Light Therapy Face Mask? 
Turn the Mask on and off by pushing the on/off button on the controller for about two seconds.

How long does the Mask last once fully charged?
Once fully charged, the Wrinkle Retreat Light Therapy Face Mask will last for six treatments. 

How do I clean my Wrinkle Retreat Light Therapy Face Mask? 
You may clean the Mask using a water-based or 70% alcohol-based wipe. Ensure the Mask is not connected to the power supply when cleaning. Do not submerge the Mask in water or apply water directly to the Mask.

Can I use the Mask while it’s charging? 
No, the Wrinkle Retreat Light Therapy Face Mask controller must be disconnected from the charging cord before use. The Mask will not work while being charged.

Can I charge the Mask after every session? 
The Wrinkle Retreat Light Therapy Face Mask contains a lithium-ion battery. The lifetime of the lithium battery can be maximized by allowing it to fully charge and fully discharge during regular use. Do not charge after every session or charge overnight, and avoid fast chargers (over 5V) as they may damage the battery.

Is the Mask safe to bring on a plane?
Yes, it is generally allowed in your personal carry-on luggage. The remote control contains a lithium-ion battery, so we recommend checking with the specific airline you're flying as policies may vary.

Where should I store my Mask? 
The Wrinkle Retreat Light Therapy Face Mask should be stored in the included storage bag, at room temperature and in dry conditions when not in use.

Avoid storing this Mask in dusty conditions, direct sunlight, or damp and humid conditions. Make sure it will not bend, stretch, or be crushed while stored or when traveling.

Where is the Wrinkle Retreat Light Therapy Face Mask made?
The Wrinkle Retreat Light Therapy Face Mask is made in China.

What is the Wrinkle Retreat Light Therapy Face Mask made of?
The Wrinkle Retreat Light Therapy Face Mask is made of soft, flexible silicone. Other materials used include plastic (PC) and nylon.