Before First Use. We highly recommend users perform a light sensitivity test before their first use of the device. If you do not see any redness or irritation resulting from your light sensitivity test you are ready to begin using Bye Acne!. And don’

Before First Use<ul><li style="font-size: 16px;">Charge the device for at least 30 minutes (more information on charging can be found&#xA0;<a href="https://help.solawave.co/en-US/how-to-charge-bye-acne-1101801" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">here</a>).</li><li style="font-size: 16px;">Perform a Light Sensitivity Test</li></ul>We highly recommend users perform a light sensitivity test before their first use of the device.<ol><li style="font-size: 16px;">Place the unplugged device on the inner forearm</li><li style="font-size: 16px;">Turn on the device to start a treatment</li><li style="font-size: 16px;">Wait till the treatment is done. The treatment will take 3 minutes to complete.</li><li style="font-size: 16px;">If your skin feels hot or uncomfortable during the treatment directly stop! You might be sensitive to light.</li><li style="font-size: 16px;">The device will automatically turn off after the treatment is done. Remove the device and wait for at least 24 hours.</li><li style="font-size: 16px;">Check your skin regularly over those 24 hours, if your skin appears red and/or itchy, the device is unsuitable for you.In the case of light sensitivity, please contact us.</li></ol>If you do not see any redness or irritation resulting from your light sensitivity test you are ready to begin using Bye Acne!And don&#x2019;t forget to take your Day 1 &#x201C;Before&#x201D; photo! Getting Started<ol><li style="font-size: 16px;">Prior to using the device, make sure it is fully charged.</li><li style="font-size: 16px;">Clean the skin that you want to treat.&#xA0;Make sure your skin is completely dry and free of all makeup and topicals before using.</li><li style="font-size: 16px;">Make sure the device is unplugged and place the device on the skin.</li><li style="font-size: 16px;">Turn on the device and enjoy the treatment.</li><li style="font-size: 16px;">Press the on/off button for 1 second to turn on the LED light therapy lamp. You will hear a beep to indicate the device is turned on.</li><li style="font-size: 16px;">The device switches off after a 3-minute treatment automatically. You may stop the treatment at any time by pressing the on/off button.</li><li style="font-size: 16px;">Take the device off the treatment area.</li><li style="font-size: 16px;">If you would like to clean the device, you may use a water-based wipe or a damp clean cloth. DO NOT spray the device directly with liquid or put it under water. Ensure the device is not connected to the power supply when cleaning.</li><li style="font-size: 16px;">Repeat these steps based upon the treatment protocol.</li></ol>

How To Use Bye Acne

Proper Charging Technique. Can Bye Acne be used while charging?. No. Always unplug the device before use. The device will not work while being charged. How long will it take to fully charge?. About 30 minutes should get it to be fully charged. Can I

Proper Charging Technique<ul><li style="font-size: 16px;">Charge your Bye Acne fully for +/- 30 minutes before your first use.&#xA0; </li><li style="font-size: 16px;">Only use a 5V adapter (like a normal iPhone or Android block) or computer USB port. </li><li style="font-size: 16px;">Avoid fast chargers as they can damage the battery. </li><li style="font-size: 16px;">To charge the device, insert the USB-C cable into the device. Insert the USB-A side of the cable into a USB power supply. </li><li style="font-size: 16px;">The lifetime of the lithium battery can be maximized by allowing it to fully charge and then fully discharge during regular use.&#xA0;This means charging it overnight is not advised. </li><li style="font-size: 16px;">&#xA0;Before charging, make sure that the plug and socket are completely dry. Failure to do so may result in electric shock, short circuit, or fire.</li></ul> Can Bye Acne be used while charging?No. Always unplug the device before use. The device will not work while being charged. How long will it take to fully charge?About 30 minutes should get it to be fully charged. Can I use the same charging cord as my Solawave Wand?The cords are different. This is because the Wand charging cord is USB Micro-B to USB-A. The Bye Acne uses USB-C instead of USB Micro-B.

How to Charge Bye Acne

Proper Cleaning Technique<ul><li style="font-size: 16px;">Do not spray water directly on the device, or run it under water!&#xA0; </li><li style="font-size: 16px;">Clean the Device with a water-based wipe or damp clean cloth. Stubborn stains can be removed by wiping gently with 70% alcohol. </li><li style="font-size: 16px;">DO NOT use any other cleansing devices as these may damage the device. </li><li style="font-size: 16px;">DO NOT clean the device while it is turned on.&#xA0; </li><li style="font-size: 16px;">DO NOT clean the device while charging.</li></ul>

How to Clean Bye Acne

Proper Storage Technique<ul><li style="font-size: 16px;">The lifetime of the lithium battery can be maximized by allowing it to fully charge and then fully discharge during regular use. </li><li style="font-size: 16px;">Store the device at room temperature in dry conditions. </li><li style="font-size: 16px;">Avoid storing the device in dusty conditions, in direct sunlight or in damp and humid conditions. </li><li style="font-size: 16px;">This device contains no serviceable parts. </li><li style="font-size: 16px;">Before each use, with the device switched off, clean the device following the cleaning instructions above.</li></ul>

How to Store Bye Acne

Solawave

Tutorials & How Tos

Product Info, How-To & Help

Bye Acne

Buy One, Get One Free FAQs

BOGO Return Policy

BOGO

Wrinkle Retreat Pro Light Therapy Face Mask Benefits & Contraindications

General Product Info

How to Use the Wrinkle Retreat Pro Light Therapy Face Mask

How to Charge the Wrinkle Retreat Pro Light Therapy Face Mask

Care & Storage for the Wrinkle Retreat Pro Light Therapy Face Mask

How to Adjust the Straps of the Wrinkle Retreat Pro Light Therapy Face Mask

FAQs for the Wrinkle Retreat Pro Light Therapy Face Mask

FAQs

Wrinkle Retreat Pro User Manual

User Manual

NEW! Wrinkle Retreat Pro Light Therapy Face Mask

Neck & Chest Pro Light Therapy Mask Benefits & Contraindications

What's in the Box?

FAQs for the Neck & Chest Pro Light Therapy Mask

How to Use the Neck & Chest Pro Light Therapy Mask

How to Charge the Neck & Chest Pro Light Therapy Mask

Care & Storage for the Neck & Chest Pro Light Therapy Mask

How to Adjust the Straps for the Neck & Chest Pro Light Therapy Mask

Tutorials and How Tos

NEW! Neck & Chest Pro Light Therapy Mask

LightBoost Wand Activating Serum

LightBoost Face & Neck Serum

LightBoost Face & Neck Rich Cream

LightBoost Eye Cream

NEW! LightBoost Collection

Neck & Chest Rejuvenating Mask Benefits and Contraindications

How to Use the Neck & Chest Rejuvenating Mask

How to Charge the Neck & Chest Rejuvenating Mask

Care and Storage for the Neck & Chest Rejuvenating Mask

Neck & Chest Rejuvenating Mask FAQs

Neck & Chest Rejuvenating Mask User Manual

Neck & Chest Rejuvenating Mask

Eye Recovery Pro Benefits & Contraindications

How to Use the Eye Recovery Pro Mask

How To Charge the Eye Recovery Pro Mask

How to Clean & Store your Eye Recovery Pro Mask

FAQs for the Eye Recovery Pro

Eye Recovery Pro User Manual

Eye Recovery Pro

2-in-1 Skincare Mini Benefits & Contraindications

How to Use the 2-in-1 Skincare Mini

How to Charge the 2-in-1 Skincare Mini

Care & Storage for the 2-in-1 Skincare Mini

FAQs for the 2-in-1 Skincare Mini

2-in-1 Skincare Mini User Manual

2-in-1 Skincare Mini

Wrinkle Retreat Light Therapy Face Mask Benefits & Contraindications

Wrinkle Retreat Face Mask User Manual

How to Use the Wrinkle Retreat Light Therapy Face Mask

How to Charge the Wrinkle Retreat Light Therapy Face Mask

Care & Storage for the Wrinkle Retreat Light Therapy Face Mask

FAQs for the Wrinkle Retreat Light Therapy Face Mask

Wrinkle Retreat (V1) User Manual

Wrinkle Retreat Light Therapy Face Mask

Radiant Renewal Skincare Wand Benefits & Contraindications

How to Use the Radiant Renewal Skincare Wand

How To Care For & Store the Radiant Renewal Skincare Wand

How to Clean the Radiant Renewal Skincare Wand

How to Properly Charge Your Radiant Renewal Skincare Wand

How to Use the Travel Case

Troubleshooting the Radiant Renewal Skincare Wand

Troubleshooting

4-in-1 Radiant Renewal Skincare Wand User Manual

Radiant Renewal Skincare Wand

Bye Acne Benefits & Contraindications

Bye Acne User Manual

Solabiome Hydrating Gel Cleanser

Solabiome Refreshing Jelly Mist

Solabiome Plumping Peptide Serum

Solabiome Nourishing Moisturizer

Solabiome Collection

Skin Therapy Activating Serum

Hydrating Sheet Mask FAQs

How to Use the Hydrating Sheet Mask

Hydrating Sheet Mask

How to Use Your Advanced Skincare Wand (V1 Model)

Advanced Skincare Wand (V1 Model) Benefits & Contraindications

General Device Information & Benefits

Troubleshooting the Advanced Skincare (v1) Wand

Advanced Skincare Wand (v1) User Manual

Skincare Wands with Red Light Therapy and Blue Light Therapy

Wrinkle & Bacteria Clearing Light Therapy Mask Benefits & Contraindications

How to Use the Wrinkle & Bacteria Clearing Light Therapy Mask

How to Attach the Straps on the Wrinkle & Bacteria Clearing Light Therapy Mask

How to Charge the Wrinkle & Bacteria Clearing Light Therapy Mask

Care & Storage for the Wrinkle & Bacteria Clearing Light Therapy Mask

FAQs for the Wrinkle & Bacteria Clearing Light Therapy Mask

Wrinkle & Bacteria Clearing Light Therapy Mask

Where is my order?

How Do I Cancel an Order?

What Payment Methods Do You Accept?

Manage My Subscription

Orders & Shipping

Warranty Info

Returns Policy

Warranty & Returns

Medical/Health Questions

When Can I Expect a Response?

Contraindications and Medical Info

Wrinkle Retreat Pro Face Mask User Manual

Wrinkle Retreat Face Mask (V1) User Manual

User Manuals

General Product and Support Questions

How Do I Apply a Discount Code?

Discounts/Promotions