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Warranty

For all devices, we offer a 1-year limited warranty from the date of your purchase. If your device does not work properly due to a manufacturer's defect, we will replace the wand free of charge.

This warranty does not cover devices damaged by:

  • Accident, misuse, abuse, or alteration.

  • Use with unauthorized accessories or use other than as instructed.

  • Connecting to incorrect current and voltage.

This warranty extends only to the original retail purchaser with original proof of purchase (such as retail store receipt or Solawave order number) and only when purchased from an authorized retailer or reseller. 

This warranty only extends if the device is used in conjunction with authorized device accessories (such as charging cable). The Solawave warranty does not extend to Solawave Skincare products, which are solely subject to the Solawave Return Policy.

Solawave will not be responsible for any incidental, special or consequential damages resulting from the use of this device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.

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