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Returns Policy

All returns must be initiated within 30 days of receiving your order. Returns must be shipped back and in transit to our warehouse within 14 days of the return request confirmation in order to process a refund. 

Please note that refunds are processed after your return has been received. Once your returned order is received and processed, you can expect a refund within 5 to 10 business days to your original method of payment. The returned items must be in working condition with no wear and tear. 

Topicals are eligible for physical return if they are unopened and in their original packaging. Items marked as final sale are not eligible for returns or refunds.  We can only process returns for products sold on Solawave.co

For international orders: Those with unpaid customs fees are not eligible for return. Additionally, we can not provide free return labels for international clients. International return shipping fees are not covered by Solawave.co.


For information specifically related to BOGO returns, please see our BOGO Returns Policy

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