FAQs for the Wrinkle Retreat Pro Light Therapy Face MaskUpdated 32 minutes ago

How is the Wrinkle Retreat Pro different from the original version of the Wrinkle Retreat mask?
The Wrinkle Retreat Pro is a next-generation upgrade designed to deliver a more advanced and comfortable light therapy experience. These improvements mean more effective treatment in less time, with enhanced coverage and comfort for consistent use in your skincare routine.

What's actually different:

• 320 LEDs instead of 132 so you get consistent treatment across your entire face, including areas the original couldn't reach 

• Four wavelengths working together (we added Amber and Deep Red to the original Red and Near-Infrared) so you can address fine lines, dullness, and uneven tone in one simple session

• 3-minute sessions instead of 10 so you can fit professional-grade skincare into even your busiest days

• Completely redesigned shape so the mask fits your face more comfortably and stays put during treatment
  
  

How many LEDs does the Wrinkle Retreat Pro have?
The Wrinkle Retreat Pro Light Therapy Face mask has 320 LEDs powered by 160 dual-core chips. That's a 142% increase in LEDs compared to the original Wrinkle Retreat mask, providing significantly more coverage and light intensity for your treatment.

How do I turn on/off the Wrinkle Retreat Pro? 
It's simple by design, no complicated settings or modes to navigate. 

Turn it on: Start your treatment by pressing and holding the power button on the controller for two seconds.

Turn it off: Stop the treatment at any time by pressing and holding the power button for more than 1 second to turn it off.

Which areas can I use it on? 
The Wrinkle Retreat Pro is designed for full-face treatment, from your forehead and around your eyes to your cheeks, and jawline area. The mask delivers comprehensive coverage across your entire face so you can address multiple skin concerns in one simple session. 

If you have any questions or concerns about your specific skin type, please consult your physician before using the mask.

How often should I use the Wrinkle Retreat Pro? 
Think of it like your skin’s favorite workout class: consistency beats intensity every time. 

Use your device 3-5 days per week for a minimum of 4 weeks. Your skin loves routine, and these quick 3-minute sessions fit perfectly into your existing schedule so you can see visible improvements over time.

We recommend taking progress photos at the beginning and every 2 weeks, because sometimes the best changes are the ones you don't notice day-to-day until you see them side by side. Each minute adds up to real results.

Always listen to your skin. If you experience irritation or persistent redness, discontinue use. More isn't always better, stick to once per day, 3-5 days per week for optimal results.

When will I see results? 
Your skin is working behind the scenes from day one, and for many,  the magic becomes visible around the 4-week mark when you stick to your routine. It's like watching a plant grow. You don't see it happening in real time, but suddenly one day you (and others) will notice the difference.

This is why we're obsessed with before-and-after photos. Your mirror might not capture the gradual improvements, but your camera will show you what's really happening. We love seeing your transformations — tag us on Instagram @solawave!

Note: Individual results may vary.

Can everyone use the Wrinkle Retreat Pro? 
We created the Wrinkle Retreat Pro to make professional-grade light therapy accessible to everyone who wants better skin at home. If you're 18 or older and in good general health, this technology that was once exclusive to clinics is now in your hands.

Before you start your professional-level treatments at home, review the device's full Contraindications, Warnings, and Precautions so you can use it with complete confidence. We want everyone to experience these results safely and effectively.

Do not use the device if you're pregnant, prone to seizures, subject to epilepsy, have active cancer, certain skin conditions, or take medications that cause light sensitivity. Recent facial procedures may also require waiting before use. When in doubt, consult your healthcare provider as they can help ensure you get the best possible results.

Always patch test before your first session and read the complete instruction manual. Professional results deserve professional preparation.

What is the Wrinkle Retreat Pro made of?
We designed the Wrinkle Retreat Pro with premium, skin-safe materials that feel as good as they perform. 

The mask itself is made from soft, flexible medical-grade silicone that contours comfortably to your face, while the durable plastic (PC) and nylon components ensure your device delivers professional results treatment after treatment. 

Every material is chosen for both comfort and longevity, because professional-grade technology should feel luxurious, not clinical.

Can I use the Wand and the Wrinkle Retreat Pro in the same session?
Your skin gets the most benefit from one focused light therapy session per day, 3-5 times per week. This gives your skin time to respond and regenerate between treatments, so you can maximize your results from whichever device you choose for that day.

What is Near-Infrared Light? 
Near-Infrared Light (830nm) is the invisible powerhouse of our four-wavelength system. While you can't see it with the naked eye, this light penetrates deepest into your skin to support overall skin health and vitality.. 

It's like having a professional-grade treatment happening at the deepest level while the visible lights work closer to the surface, giving you comprehensive visible rejuvenation that targets multiple layers of your skin simultaneously.

What is Deep Red Light?
Deep Red Light (660nm) penetrates deeper into the skin than regular red light to support collagen and skin firmness. This wavelength is specifically effective for targeting fine lines and wrinkles by reaching the deeper dermal layers where collagen and elastin are produced.

What is Amber Light?
Amber Light (605nm) works closer to the skin's surface to support circulation and reduce the appearance of redness and discoloration. This wavelength is particularly effective for visibly evening skin tone and enhancing overall radiance.

Are Red Light, Near-Infrared Light, Deep Red Light and Amber Light safe?
Absolutely. These are the same wavelengths trusted by dermatologists and used in professional settings for years, we've just made them accessible for home use. 

When used as directed, all four wavelengths are completely safe for your daily skincare routine. We've done the research and testing so you can focus on your results. 

As always, read the complete instruction manual before your first treatment to ensure you're getting the safest, most effective experience possible.

There are so many different types of light therapy. What are the benefits of using Red Light, Near-Infrared Light, Deep Red Light and Amber Light in one device?
Most light therapy devices make you choose: target fine lines OR work on tone OR address firmness. We refused to make you pick. The Wrinkle Retreat Pro combines all four wavelengths so you get comprehensive treatment that works at multiple levels of your skin. 

Near-Infrared and Deep Red reach deeper layers of the skin and are associated with supporting skin vitality and firmness over time, while Red and Amber light work closer to the surface to help improve tone, enhance radiance, and reduce the appearance of fine lines.

It's like having four professional treatments happening simultaneously, because your skin doesn't have just one concern, and your solution shouldn't either.

What are the differences between Red Light, Near-Infrared Light, Deep Red Light and Amber Light?
Think of it like a specialized team where each wavelength has its own role to create the complete treatment. 

Amber Light (605nm) works at the surface to help visibly even tone and boost radiance.

Red Light (630nm) penetrates deeper to smooth the look of skin and support visible rejuvenation.

Deep Red (660nm) reaches further to help promote skin firmness. 

And Near-Infrared (830nm), the invisible powerhouse, targets the deepest layers to support overall skin health and vitality.

Together, they work as one coordinated system that addresses everything from surface dullness to deep wrinkles in one simple 3-minute session.

Does the Wrinkle Retreat Pro give off heat? 
The Wrinkle Retreat Pro is designed to deliver powerful light therapy without uncomfortable heat. You might notice a very low level of warmth during treatment, which is completely normal. However, if the device ever feels hot or makes your skin uncomfortably warm, stop your session immediately. If the device is overheating, turn it off right away and contact our customer support team so we can help you get back to your routine safely.

How long does the Wrinkle Retreat Pro last once fully charged?
Once fully charged, the Wrinkle Retreat Pro will last for up to twenty treatments. That's over a month of consistent use without needing to recharge, so you can focus on your results instead of constantly managing your device. 

No interruptions to your routine and no worrying about battery life mid-treatment. Your reliable professional-grade skincare is now on your schedule.

How do I clean my Wrinkle Retreat Pro? 
Keeping your mask clean is simple and quick, just like your treatment. Use a water-based or 70% alcohol-based wipe to clean the mask after each session so you can maintain optimal hygiene for your skin. 

Always disconnect from the power supply before cleaning, and never submerge the mask in water or apply water directly to it. A clean device means better results and longer-lasting professional-grade technology.

Can I charge the Wrinkle Retreat Pro after every session? 
The Wrinkle Retreat Pro contains a lithium-ion battery, and proper charging habits can help maximize its lifespan. For best results, allow the battery to fully charge and fully discharge through regular use. When the final bar on the battery indicator is no longer illuminated, it’s time to recharge.

Avoid charging the device after every session or leaving it plugged in overnight. Instead, recharge it promptly after the battery is depleted. If the battery remains fully discharged for an extended period, it may permanently reduce its capacity. Likewise, if the device is fully charged but unused, we recommend recharging it at least once every 6 months to help prevent battery degradation.

Always use a standard DC 5V power source. Do not use fast chargers—such as PD (Power Delivery) or QC (Quick Charge) adapters—as they may deliver higher voltages that could damage the battery.

Where is the Wrinkle Retreat Pro made?
The Wrinkle Retreat Pro is manufactured in China using our rigorous quality standards and specifications. 

We work closely with our manufacturing partners to ensure every device meets our professional-grade requirements for safety, effectiveness, and durability so you can trust the technology you're bringing into your skincare routine.

Is the Wrinkle Retreat Pro safe to bring on a plane?
Yes, you can take your professional skincare routine with you wherever you go. The Wrinkle Retreat Pro is generally allowed in your personal carry-on luggage so you don't have to interrupt your results while traveling. 

Since the remote control contains a lithium-ion battery, we recommend checking with your specific airline before departure, as policies can vary. 

Never let travel derail your skin goals. Your mask is designed to keep your routine consistent no matter where life takes you.

Where should I store my mask? 
Your Wrinkle Retreat Pro comes with its own protective storage bag to keep your technology performing at its best. Store it at room temperature in dry conditions so you can maintain the device's longevity and get consistent results treatment after treatment.

Keep it away from dusty areas, direct sunlight, and humid conditions like bathrooms. Make sure it won't bend, stretch, or get crushed during storage or travel. 

Taking care of your device means it takes care of your skin and protecting your investment ensures years of reliable, professional-grade treatments.