Buy One, Get One Promotion FAQsUpdated a day ago
- When does the promotion end?
The promotion ended on 12/16/2024 and is not a current offer. Be sure to sign up for our newsletter to see if it comes back! - How does the promotion work?
Just add 2 eligible kits to your cart and one of them is free! Once you add your 2 kits, the discount on your 2nd kit of equal or lesser value of the full price will be discounted to FREE automatically. No code necessary! The discount will display automatically in your cart and in checkout. The Buy One, Get One offer cannot be combined with other discounts. Product exclusions apply. While Supplies Last. This offer is subject to change. - An item I'd like to purchase using the promotion is Out of Stock. Can I pre-order?
Unfortunately, our BOGO sale is "while supplies last" and we are not accepting pre-orders for out-of-stock items. - Will my 2nd free item be added to my order automatically?
No, your 2nd kit will not be automatically added to your order. Our BOGO sale allows you to mix and match. You must add 2 eligible kits to your cart before checking out in order to get your free item. Once you add 2 kits, your BOGO discount will be automatically applied. - I also have a discount code, but it's not being accepted.
Additional discounts and store credit can't be combined with BOGO, but you can save your code for a future purchase! ✨ - Is Buy One, Get One available to International Customers?
Unfortunately, our BOGO promotion is available to US customers/addresses only, including territories like Guam and Puerto Rico. - My cart doesn't show Buy One, Get One!
Make sure you have added 2 eligible kits to your cart in order to activate the discount. If you add 3 kits, then you will see the discount applied to the kit with the next highest full-priced item. Your 3rd kit will not be discounted, but you can add a 4th kit to activate BOGO again. - I purchased, but I didn't get my 2nd item!
No worries! Just call, email or chat with us and we'll get your 2nd item out to you pronto! - When will my order ship?
We ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 business days of placing your order, but we aim to ship orders within 1 business day. - Can I return an item from a BOGO order?
Yes, BOGO orders are eligible for our 60-day trial! Please see our full BOGO return policy here.